INTERNATIONAL ETIQUETTE
Japan business etiquette and business practices
Business Practises
Appointments: One key rule or practice in Japan's bisiness etiquette is punctuality. It matters to them a lot and speaks volume of you who is doing business with them. Work hours is from 9am to 5pm and 9pm to 10pm after dinner. The periods of the year when the Japanese cannot do official business and travel though shops can open to sell include: New Year's holidays ( Dec. 28 to Jan 3), Golden Week (April 23rd to May 5), and Obon in mid August. The last two holidays are used to visit graves of loved ones, including their ancestor
Time; Japan is nine hours ahead of Greenwich Mean Time ( G.M.T. + 9) or 14 hours ahead Eastern Standard Time (E.S.T. +14).
Negotiating:
The Japanese diplomatically says'"No"by saying I 'll consider it."
Doing businessin Japan, always be ready to genuinely say sorry, not out of fear of offending, but when the need to arises.
In as much as Intermediaries should not be part not be used in a business deal in Japan, "connections" are very helpful. If you really must use, the syndrome of " big man talk to big man" should be the adopted style. That is, you approach a person at executive level to talk to the executive big man in the company where you wantto have business dealings. On the contrary, just do a personal call, not letter to the big boss. Further more, usean intermediary, such as the one who introduced to the company to discuss unpleasant news.
Using Japanese lawyers rather than a foreign one shows team spirit.
Age equals rank in Japan for they show great respect for grey hairs,so you doing business with the Japanese group must follow suit.
The Japanese wants to see how far and how well you can use your initiative. They can never tell you their expectations.
Employees go through job rotation in the same company every few years.
The suggestion box, very useful in Japan.
Refuse things offered indirectly
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